![]() Refund Policy. Requests for a refund are accepted at www.template-help.com/tickets within the period of 2 weeks after the order is placed. Shipping & Return Policy Template. The return policy templates abide by the accepted patterns and norms followed across. Every ecommerce company that ships out product should have a shipping policies page. You’re going to want to make it clear to your customers what they are to expect as far as processing/handling times, delivery times, carriers you use, and anything else they should know about your shipping process. Below you’ll find an example template for a shipping policies and procedures page. Feel free to modify the template to best fit your own company’s policies. ![]() In the sample below we’ve taken a fictional computer builder company called MYCOMPANYNAME. Shipping Procedures and Policies MYCOMPANYNAME Computer Systems typically ships all custom PCs within 3-5 days from the time the order is placed. The Procedure Step 1: Every system build begins by gathering the parts, often we’ll have everything we need in stock, if not the part is ordered and build time may be extended to accommodate. This is typically the longest part of a system’s build time. Step 2: Once all the parts are gathered an experienced technician will build your machine from the ground up, visually inspecting each part for quality and capacity. Step 3: Once a PC is built it undergoes a 24-hour “burn in” which stress tests the system to ensure that it meets MYCOMPANYNAME’s high quality standards. Step 4: The PC is then carefully double boxed and shipped via UPS directly to your home or office. Step 5: Each shipment is fully insured and a tracking number will be emailed once the package is shipped. Step 6: PC’s shipped from MYCOMPANYNAME require signature confirmation to ensure the safe delivery of your investment so please plan accordingly. Step 7: Enjoy! Please be sure to retain your order number as this is required for any warranty service.
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May 2018
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